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Terms & Conditions

Effective Date: 8/15/2025
Company: Clean Vents KC, a Kansas Sole Proprietorship (“Company,” “we,” “us,” “our”)
Contact: Collin@RentSomethingKC.com | (913) 214-1115

1) Agreement & Acceptance

By (a) checking “I agree,” (b) submitting your payment information, or (c) accepting delivery/installation of equipment, you (“Customer,” “you,” “your”) agree to these Terms & Conditions (“Agreement”), our Privacy Policy, and any order/checkout confirmation referencing this Agreement (collectively, the “Order”). If you do not agree, do not proceed.

2) Equipment; Ownership; No Sale

  • “Equipment” means any washer, dryer, accessories, cords, hoses, vents, connectors, and related items we supply.

  • The Equipment is rented, not sold. We retain all right, title, and interest. The Equipment is not a fixture and must remain removable.

  • You will not sell, pledge, sublease, encumber, loan, or move the Equipment without our prior written consent.

3) Term; Auto-Renewal; Cancellation

  • Month-to-month: The rental begins on the Installation Date noted in your Order and automatically renews monthly until terminated.

  • Cancellation: You may cancel anytime before your next billing date by (i) submitting a written request to Collin@RentSomethingKC.com or by calling or sending a SMS to (913) 214-1115

  • Return: On cancellation, you must schedule pickup and provide access per Section 12. Billing stops after we retrieve the Equipment in acceptable condition (Section 11). No prorated refunds unless required by law.

Auto-Renewal Summary (conspicuous disclosure):

  • Amount: Your monthly rental fee as shown at checkout (plus applicable taxes/fees).

  • Frequency: Monthly on your due date.

  • How to cancel: Email Collin@RentSomethingKC.com or by calling or sending a SMS to (913) 214-1115 before the next charge.

  • Effect of nonpayment: See Sections 7 and 13 (late fees, suspension, retrieval).

4) Pricing; Changes

We may change pricing or terms on 30 days’ written notice. If you disagree, you may cancel before the change takes effect; continued use after the effective date constitutes acceptance.

5) Delivery, Installation & Site Requirements

  • Standard delivery/installation is included for one set at the first accessible level with clear path of travel.

  • Stairs & access: Deliveries involving stairs, tight turns, or obstructions may incur additional fees. You must disclose access constraints in advance.

  • Hookups: You must have compliant electrical outlets, shut-off valves, drain, venting, and (if gas) a code-compliant gas line with shutoff. We may refuse or postpone installation if unsafe or non-compliant in our sole discretion.

  • Gas appliances: Where applicable, connection must be performed by a properly licensed technician; additional fees may apply.

  • Vent safety: We may decline to connect a dryer to a clogged/damaged/unsafe vent. If you request vent service, separate fees apply.

  • Rescheduling/failed delivery: If we cannot complete delivery/installation due to missing hookups, unsafe conditions, or no access, a redelivery fee may apply.

6) Use, Care & Restrictions

You agree to:

  • Use the Equipment only at the service address on your Order and only for normal residential laundry.

  • Follow all manufacturer instructions, load limits, and detergent guidelines (HE where required).

  • Keep the lint filter and external vent clear and clean.

  • Do not modify, repair, relocate, or misuse the Equipment (including running with blocked vents, overloading, or using incompatible power/gas).

  • Immediately notify us of malfunctions, leaks, or damage and stop using the Equipment until we advise otherwise.

7) Payments; Authorization; Taxes

  • Recurring Billing: You authorize us (and our processor) to automatically charge your selected payment method monthly for (i) rental fees, (ii) taxes, and (iii) any approved add-ons.

  • Due Date: Your due date is the calendar day each month corresponding to the Delivery Date (or as shown at checkout).

  • Late Fees: If unpaid 5 days after the due date, we may assess a late fee of $10, where permitted by law.

  • Default: If payment remains unpaid 30 days past due, we may suspend service, retrieve the Equipment, terminate this Agreement, and pursue lawful collection remedies.

  • Chargebacks/Returns: Returned/declined payments may incur a $5 returned-payment fee. Unwarranted chargebacks may be disputed and you remain responsible for all amounts due.

  • Card/ACH Updates: You authorize us to update and continue charging any replacement card details provided by your bank/network and to re-attempt failed payments.

8) Security Deposit (If Applicable)

If a deposit is required, it will be stated at checkout and held as security for performance, applied to any unpaid amounts/damage upon return. Any unused portion will be returned within a reasonable time after retrieval, minus lawful deductions.

9) Maintenance; Repairs; Service Levels

  • We cover normal wear-and-tear repairs.

  • You are responsible for damage, loss, or contamination (e.g., water ingress due to improper hoses/valves, infestation, corrosion from chemicals, or impact damage).

  • We may replace Equipment with functionally equivalent units at our discretion. Replacement does not reset your term.

  • Service windows: We will offer reasonable service windows; missed appointments may incur a fee.

10) Risk of Loss; Property Damage

  • You are responsible for risk of loss or damage to the Equipment from any cause other than normal wear-and-tear while at your location.

  • Flooring/water risk: Washers, hoses, valves, and drains can fail. You must ensure accessible, working shut-off valves and adequate drainage. We are not liable for water damage, mold, or property loss arising from building plumbing, vents, drains, or your failure to maintain safe conditions, except to the extent caused by our gross negligence or willful misconduct.

11) Condition on Return; Fees

Upon retrieval, Equipment must be accessible, clean, and in good working order, ordinary wear-and-tear excepted. You may be charged reasonable fees for:

  • Excessive dirt/odors/contamination;

  • Missing accessories (racks, hoses, cords);

  • Damage beyond normal wear-and-tear.
    Failure to return Equipment after termination may be treated as conversion and referred to collections or law enforcement where appropriate.

12) Access & Retrieval

You agree to provide safe access for delivery, service, and retrieval during normal hours. If you fail to provide access after reasonable attempts, we may charge a missed-visit or special retrieval fee and pursue lawful remedies. We will not enter without your permission or a court order.

13) Suspension; Termination

We may suspend or terminate for (a) nonpayment, (b) safety or code issues, (c) suspected misuse, (d) relocation outside our service area, or (e) breach of this Agreement. On termination, your obligations to cease use, permit retrieval, and pay amounts due survive.

14) Customer Representations

You represent that: (a) you are of legal age; (b) you have authority to consent to installation/retrieval at the service address; (c) the site is safe and code-compliant; (d) you will not move the Equipment without our written approval.

15) Electronic Communications & E-Sign Consent

You consent to receive contracts, notices, and disclosures electronically and to sign electronically under the U.S. E-SIGN Act. You may withdraw consent by emailing Collin@RentSomethingKC.com, but doing so may prevent ongoing service. You confirm you can access and retain electronic records.

16) Text Messaging Consent

By providing a mobile number, you consent to receive SMS from us regarding scheduling, service, billing, and promotions. Message/data rates may apply. Frequency varies. Text STOP to opt out of non-essential messages. Consent is not required to rent. Critical service/billing alerts may still be sent.

17) Warranties; Disclaimers

EXCEPT AS REQUIRED BY LAW, THE EQUIPMENT AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Some jurisdictions do not allow disclaimers; in such cases, the minimum required warranties apply.

18) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR PROPERTY DAMAGE UNRELATED TO OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

  • OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

19) Indemnification

You agree to indemnify and hold us harmless from claims, losses, costs, and liabilities (including reasonable attorneys’ fees) arising out of your (a) breach of this Agreement, (b) misuse or unauthorized relocation of Equipment, or (c) violation of laws or third-party rights.

20) Compliance with Laws; Landlord/HOA Approval

You are responsible for obtaining any required landlord/HOA permissions and ensuring compliance with building codes and community rules related to installation, venting, water supply, electrical/gas connections, and noise.

21) Assignment

You may not assign this Agreement without our written consent. We may assign this Agreement (e.g., to an affiliate, purchaser, or financing party) upon notice.

22) Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control (e.g., severe weather, utility failures, labor disputes, supplier issues, acts of God).

23) Disputes; Arbitration; Class-Action Waiver

PLEASE READ CAREFULLY: To the fullest extent permitted by law, any dispute arising out of or relating to this Agreement will be resolved by binding individual arbitration administered by [Arbitration Administrator] under its rules. You and we waive any right to a jury trial or to participate in a class action. Either party may bring an eligible claim in small-claims court instead. This Section survives termination. (If your state restricts consumer arbitration/class waivers, this clause will be applied to the maximum lawful extent.)

24) Governing Law; Venue

This Agreement is governed by the laws of the State of Kansas, without regard to conflict-of-laws rules. Exclusive venue lies in the state or federal courts located in Johnson County, Kansas, except for small-claims and arbitration as provided above.

25) Notices

We may send notices to the email or billing address on file or via your account portal. You must keep your contact details current. Your notices to us must be sent to [Email] and are effective upon confirmed receipt.

26) Entire Agreement; Modifications; Severability; Waiver

This Agreement (with the Order and Privacy Policy) is the entire understanding and supersedes prior proposals or representations on this subject. If any provision is unenforceable, it will be modified to the minimum extent necessary to be enforceable; the remainder remains in effect. Our failure to enforce is not a waiver.

27) Fees Schedule

  • Late Fee: $10 after 5 days late.

  • Returned/Declined Payment: $5 per occurrence.

  • Redelivery/No-Access Fee: $25.

  • Stairs/Complex Access Surcharge: Quoted case-by-case.

  • Cleaning/Decontamination: $25–$150, based on condition.

  • Damage/Missing Parts: Actual cost of parts/labor/replacement.

  • Special Retrieval: Quoted if after-hours or special equipment is required.